Mobirolo: a story of passion The dream "to create stairs of quality and comfort" of the founder , begins in 1966, in an artisanal laboratory of Reggio Emilia , a small town in the north of Italy . Since that moment the technological experimentation, a hard dedication, a meticulous attention for details , the innovation and the constant aesthetical research will be always the guidelines of the Mobirolo’s history. Thanks to them , Mobirolo is now considered one of the leading companies for the production of stairs of high quality and aesthetic level .

1970: together with the production of retractable stairs, Mobirolo begins to look at new technological and stylistic solutions. The line "Spiral" is presented in the market : a selection of spiral staircases conceived to harmonize functionality and aesthetics in vertical sense .

1980: Following the change of cultural moods and the trends in the arts , architecture and interior design , Mobirolo introduces the line "OPEN": a contemporary re-interpretation of the traditional wooden stairs, to transforms the classical identity of the product in a piece of furniture for the contemporary living space.

1990: New graphic lines and some industrial materials will typify the line " Modular " : the highest expression of industrial and architectural design : by the experimentation and the application of new materials for the structures , such as aluminium and transparent polycarbonate Mobirolo creates a new vertical design.

XXI Century: It’s the last "Tech" line, that interprets the new contemporary world , and the cultural contamination of styles, shapes and materials. An eclectic mix of essential industrial design and LED technology, aerial transparency of the stratified glass married with chrome steel banisters , graphic shapes and laser-cutting structures combined to the warm and truthfulness colours of wood ... everything becomes a style and everything is in motion.

Mission: We work to satisfy the expectations of our customers , to grant an excellent quality of the product and the service.

Our values: Reliability and commitment: we work to deliver a product of quality, created and tailored according the needs of the customer . A product made to last.

Quality of the product and the service: we work to ensure an excellent quality. We constantly execute a careful control of materials and the finishing to satisfy our customers. We are committed to comply the terms of delivery by a continuous inspection of the production planning. We guarantee the best technical and commercial advices, in order to find the best solution for our customer ,according to its needs. Every day we are engaged to improve the quality of the product, of the service and of the procedures , by a constant activity of research, staff training and the update of the technologies we work with .

Ethical Commitment and Responsibility: we are engaged to encourage the development of work and organization, for a model of business ethically correct, respectful of the environment and the human dignity.

We work with seriousness and rigor by respecting the laws, the people and the planet we live on, in order to ensure a good present and a better future to all the next generations.

We are committed to improve the quality of life thanks to an environmental and sustainable production, by optimizing the energy resources we use ; we select raw materials strictly controlled, with low impact on the environment and harmless to the health. We directly differentiate the wastes for a proper management of recycling .

For Mobirolo " Made in Italy " means passion for our work, to produce concretely in our plants in Italy; It means to preserve the craftsmanship know-how of our region , providing a meticulous attention to the details; For Mobirolo " Made in Italy " means a continuous experimentation of new technologies and different processes to improve our Italian quality.

For Mobirolo "Made in Italy" means to conceive the design as a project in constant evolution: a source of ideas, styles and lines which take shape to become furnishing of strong personality ; a synthesis of harmony and contrast, utility and beauty, functionality and aesthetics, past and future. To create and to make objects for living along the time.

Mobirolo has always paid great attention to the environment and its safeguard and this attitude is one of the values of our Company.

The recycle of materials as ethical commitment and resource: the wood residues are recuperated and mainly used for the heating system of the production sites; the residues of remaining parts are sent to specialized companies from which they derive other objects or materials.

Mobirolo company has installed a photovoltaic system with solar panels which provides a partial energy independence and a significant reduction of potential harmful emissions in the air .

We deeply believe in FSC 100% (License Code FSC-C108913). Certification and we guarantee that, the beech wood used for our products, comes from forests "responsibly" managed and controlled, respecting the environment, the natural resources and the people.

Our wood products are painted and treated by "water varnishes " , that dramatically reduces the emission of chemical agents in the atmosphere , granting harmless effects for health.

Finally, the production in our Italian plants, together with a short supply chain thanks to the cooperation with local suppliers, let us contribute to reduce the negative pollution effects due to long distance transportations for manufacturing operations.

Beech wood
Hardwood laminated panel in staves and stuck together.
We only use wood with FSC 100% (License Code FSC-C108913). This certification ensures that the wood used for manufactures completely comes from forests managed and controlled according rigorous regulations against a wild deforestation, to safeguard the environment .

Bonding: In accordance with EN 204-D3 law
Formaldehyde emissions: in conformity to class E1, according to EN 717-2/94 law

Glass
The glass used for our treads and railings’ panels is tempered and laminated (2 or 3 layers of tempered glass, and layers of EVA - Ethyl Vinyl Acetate applied inside )

  Steel We use construction steels of different kind and that are protected by hot-dip galvanizing (suitable for outdoor use) or with coating to grant duration along the time .
The painting can be suitable for indoor or outdoor use ; for outdoor uses hot-dip galvanizing treatment is recommended as thermosetting powder painting is less durable and suitable for marine or medium pollution environments.

Stainless Steel
Stainless steel AISI 304 and AISI 316 with glazing treatment 320, highly resistant to corrosion and the atmospheric agents. The main difference between the stainless steel AISI 304 and AISI 316 is in their different chemical composition: the AISI 316 steel contains molybdenum, which makes it more resistant to corrosion ; this element makes steel more suitable in areas and marine environments, in areas of high air pollution or in the presence of acid rains.
The presence of rust spots on the stainless steel does not imply the quality level of the product , but its chemical reaction depending on the area of ??installation such as marine environments or areas with high air pollution
These possible reactions of the material to the external factors , can be solved by regular and periodic care maintenance, highly recommended.
The possible presence of points of rust along the time absolutely does not damage the structure of the material, and it’s only a matter of aesthetics.
This occurrence shall not be considered a defect of the product or its components and the product warranty will not cover it . Any claim on this matter will be accepted.

Aluminium
T6060 T5 aluminium, painted as metal or anodising.

Zamak
ZAMAK it’s a zinc alloy, combined with small percentages of aluminium, magnesium and copper, worked with die casting moulding procedure.

Plastic materials
Plastics components, injection and extruded moulded, constituted by thermoplastic polymers of various materials such as: ABS (Acrylonitrile butadiene styrene), PMMA (Poly methyl methacrylate), PP (Polypropylene), PC (Polycarbonate), PA (Polyamide), PVC (Polyvinyl chloride) and so forth.

PLEXIGLAS
The Plexiglas or PMMA (Poly methyl methacrylate) is a thermoplastic material, from quality glass-like, stiff, hard. It is usually very transparent, more than the glass, with UV rays stability and good resistance to weathering and chemical agents.
It has an high resistance to abrasion and it’s also highly resistant to aging, even if exposed to the sun.

Water based ecological varnishing for wood
The wood is treated with special substances, for protective and decorative scopes.
The coating cycle is constituted by a series of operations:
     • The sanding, to make the surface smooth and porous.
     • The painting, to modify, enhance or uniform the colour.
     • The isolation, to favour a better adherence of varnishing products.
     • The filling, to take over the pores up to the extent desired.
     • The finish, to apply the final layer of varnish and obtain the desired aesthetic effect.

Electrostatic metal coating with thermosetting powders
This type of coating is very durable thanks to a remarkable adherence to surfaces, obtained by the polymerization of the powders at high temperatures in a static oven.

The painting process is based on the creation of an electrostatic field at high voltage, through which the part to be coated is positively charged: an air flow directs the dust particles negatively charged towards the surface of the product, on which they settle for effect of the attraction by the positive electrostatic field.

The painted elements are put in a furnace, with a temperature of about 180° C.
The heating starts a phenomenon of melting and cross-linking of the powders which produces finally a layer of paint, homogeneous in its thickness and degree of adherence.

Hot-dip galvanizing
Treatment used for the protection of ferrous steels against corrosion by atmospheric agents.
This treatment is most suitable for a long lasting in outdoor environments.
With “hot-dip galvanizing” is intended the immersion of the steel element to be protected in a bath of molten zinc at a temperature of about 455 ° C.
Thanks to the pre-treatment in a bath of liquefied salts (zinc chloride and ammonium chloride), the steel gets alloyed with the zinc: this process confers a resistance to corrosion highly superior rather than in the electrolytic galvanizing.
This surface treatment, high-performance under the protective aspect, is nevertheless available only available in the colour typical of zinc; it also leaves a nicely irregular surface and, in some case, could be little pouring signs.

Maintenance and cleaning:
The stainless steel AISI304 or AISI316 is a material invulnerable by the atmospheric agents, but it needs a regular cleaning .
It will be important to clean these surfaces with the same frequency with which are cleaned windows and glass walls.

More specifically:
With AISI304 and satin finish:
- Cleaning every 3-4 months, depending by the local atmospheric conditions
- AISI304 is not recommended for the marine environment

AISI316 with satin finish:
- Cleaning every 1-2 months
- In applications where AISI316, AISI304 or Painted Steel Fe 360 ??B are mounted in interiors, it will be sufficient the common cleaning from dust.

For wooden elements it will be important to clean the surfaces with the same frequency with which are cleaned windows and glass walls.

Cleaning products:
Stainless steel and painted steel:

Normally , it is sufficient to wash the elements with soap and water, thoroughly rinse and wipe dry with a cloth to keep the shiny appearance (everything must be dried thoroughly, to avoid stains caused by the hardness of the water).

The cleaning with specific products degreasing, acid-free and non-abrasive normally available on market is recommended at least once a year for the outdoor use and about every two years in interiors.

These products should be used also in the uncommon case of appearing of little rust dots.

Wood:
It is suggested to clean at least once a year with products normally available on the market, better if specifically conceived for wood. We suggest non-acidic, non-abrasive and non-alkaline products.

For the proper functioning and durability of wooden staircases, as well as to ensure the well-being of occupants, according to the UNI EN 16798-1 guidelines, the recommended indoor climatic conditions are approximately 19–22°C and 40–50% humidity in the winter season, and 24–26°C with 50–60% relative humidity in the summer season. If the wooden component is exposed to environmental conditions different from those indicated, natural movements in the components may occur in the form of expansion, shrinkage, swelling, and cracking (creaking), for which Mobirolo cannot assume any responsibility, as these are normal adaptations of solid wood to the environment. This does not affect the load-bearing capacity of the staircase, and such effects are to be considered completely normal and typical of solid wood (a natural material that, even after processing, is affected by the ambient humidity and temperature conditions in which it is placed).

Plexiglas:
Whenever necessary, a wash with neutral detergents will be sufficient to restore the gloss to this material.
The scratch resistance of the Plexiglas is the same of the wood, but can it be buffed .
Over time the time, this material might dull: using a product like liquid wax "Polish" for automotive bodywork the Plexiglas can return at its original brilliance and transparency.

Stair railings, balustrade for concrete stairs and banisters Carrying capacity 1,00 KN/linear meter, as by Italian law (D.M. 14 january 2008)

• UNI 10806 norm
• UNI 10807 norm
• UNI 10808 norm (Chrome excluded, included Chrome on Esperia).

Certifications on products:

• FSC 100% (License Code FSC-C108913) for all the beech products
• In compliance with the norm UNI EN 14975 norm for retractable stairs ZX, D and Zenith.
• Certified Quality System ISO 9001:2008

Free counseling and quick execution of project: supported by our designers and our local retailer net we can easily create the right staircase solution for all the spaces and interiors

After sale assistance with a net of qualified installers, who will give their professional assistance for the fitting

Shipment and delivery : Thanks to our qualified carriers , you can count on a punctual delivery door to door

Quality warranty: all our products are covered by a product guarantee

GENERAL TERMS AND CONDITIONS OF CONTRACT
(THE ORDER SHALL BE CONSIDERED ACCEPTED SUBJECT TO APPROVAL BY THE COMPANY)

1) The request for supply of Mobirolo products must be submitted through the order form, to be sent in paper or electronic form to Mobirolo. The order form is valid only if it is fully completed and legible and signed by the Client in all required sections. The prices of the requested products are those indicated in the price list in force at the time of receipt by Mobirolo of the order form. Illegible and/or partially signed order forms shall be considered null and void. The supply, including goods made to measure and installed by Mobirolo, is carried out pursuant to Articles 1470 and following of the Civil Code, expressly excluding any intention of Mobirolo to undertake an assignment pursuant to Articles 1655 and following of the Civil Code.

2) The Client is solely responsible for the data provided in the order form and/or transmitted electronically to Mobirolo, even if such data has been collected as a courtesy and/or transmitted by the Agent or Reseller. Mobirolo reserves the right to modify the technical measurements contained in the order forms if these are incompatible with the requested product, clearly incorrect and/or contrary to legal provisions. In such case Mobirolo will request the Client to accept the modifications, and once accepted, the Client shall be solely responsible. Stairs requested with out-of-square execution, due to the difficulties involved, shall not engage Mobirolo’s liability in case differences in angle occur between the staircase and the surrounding walls.

3) Mobirolo reserves the right not to accept the order form within 60 days from receipt. Once received by Mobirolo, the order form cannot be revoked by the Client and is expressly considered placed and accepted, subject to the above, for the model or models of products in production at the time of execution, even if different from previous catalogues and samples prior to the order date. If changes to custom-made Mobirolo products are necessary, Mobirolo will send the Client a form highlighting the required modifications; such form may include, among other things, detailed descriptions of changes to data provided by the Client, delivery terms, destination, staircase dimensions/descriptions, staircase layout, etc.. The Client must return the above-mentioned form duly signed for acceptance within and no later than 7 days from receipt; after this period, the confirmation shall be deemed tacitly accepted.

4) The colour shades of Mobirolo goods cannot be considered standardised, as they derive from and may be influenced by the natural characteristics of the wood, and may vary from batch to batch. The Client expressly accepts that, for these reasons, variations in colour tone may occur compared to samples as well as between individual pieces of the same product; consequently, no claim for compensation, indemnity, price reduction or contract termination may be made against Mobirolo for such reasons.

5) Delivery times are always indicative and start from the actual production date by Mobirolo. Delivery delays due to production or transport issues, within 60 days from the indicative delivery date stated in the order confirmation, shall not entitle the Client to claim compensation or damages. In case of longer delays due to force majeure, unforeseen events, or circumstances beyond Mobirolo’s control, no damages may be claimed by the Client.

6) The Client wishing to apply reduced VAT rates must provide the legally required documentation to Mobirolo before shipment of the goods. If not received within the stated deadline, the invoice will be issued with standard VAT and the Client will be required to pay the full amount.

7) The Client undertakes and guarantees compliance, at its own expense, with regulations regarding the structures on which Mobirolo products will be installed. In particular, the Client agrees that structural works shall be carried out under the supervision of a qualified technician and guarantees possession of all necessary permits, releasing Mobirolo from any liability. The Client also guarantees adequate stability and resistance of premises, walls, floors and subfloors where installation will take place, undertaking to carry out at its own expense any structural modifications required for proper installation.

8) Mobirolo shall not be held liable for supplies that do not comply with local regulations if the Client has not informed Mobirolo at the time of order of any specific applicable rules or intended use. Mobirolo is also exempt from liability for materials used without compliance with Article 8 of Law 13/89 on architectural barriers.

9) Delivery is ex-works; therefore transport is at the Client’s risk, in accordance with carrier terms. The Client acknowledges that visible damage must be reported on the transport document. In such case, written notice must be sent within eight days to the carrier and Mobirolo. Carrier insurance compensation is limited to €/kg up to a maximum of 200 kg, unless additional insurance is independently arranged by the Client. Mobirolo is not responsible for damages caused by the carrier.

10) If installation is not carried out immediately, the Client assumes full responsibility, holding Mobirolo harmless from any consequences related to storage of goods delivered to the Client or construction site.

11) Payment for goods must be made cash on delivery. The Client may never suspend payments, even in case of disputes. Any payment extensions granted by Mobirolo shall not prevent Mobirolo from requesting immediate payment at any time. Payments to agents are valid only if made by non-transferable cheques issued to Mobirolo S.p.A. Interest for late payment shall apply from the due date until full payment, at a contractual rate of 3 percentage points above the statutory rate, within legal limits.

12) The Client may not refuse or postpone delivery of goods compared to the scheduled delivery date. The Client must still pay the full amount, and any costs arising from storage or non-collection shall be borne by the Client.

13) Goods supplied by Mobirolo are covered by a one-year warranty for manufacturing defects from delivery date, in accordance with Articles 1490 and 1495 of the Civil Code. Defects must be reported within 8 days of delivery or discovery in case of hidden defects. The warranty covers only defective products; installation and transport costs are excluded. Mobirolo may request photographic evidence or return of defective parts before replacement.

14) For proper functionality and durability of wooden stairs, recommended indoor climate conditions are approximately 19/22°C and 40-50% humidity in winter and 24-26°C with 50-60% relative humidity in summer. If wood components are exposed to different conditions, natural movements such as expansion, swelling, or cracking may occur, for which Mobirolo cannot be held responsible as these are natural characteristics of solid wood.

15) The contract requires the Client or an appointed representative to be present during installation for material verification and confirmation of completion. Installation and materials cannot be disputed after 8 days from completion. Installation is performed by Mobirolo technicians only if expressly requested in the order. The installation cost excludes scaffolding, lifting equipment, masonry works, unloading, transport to installation floors, waste removal and additional labour. Any additional structural requirements shall be borne by the Client. Mobirolo assumes no responsibility for damages caused by unauthorised installers.

16) Privacy notice for personal data processing pursuant to Article 13 of Legislative Decree 196/2003. Personal data is processed for legal, fiscal and contractual obligations. Data may be communicated to external parties performing specific tasks for Mobirolo. Mobirolo is the data controller. The Client consents to data processing by signing this contract and may exercise rights under Article 7.

17) Any dispute arising from the contractual relationship, where the Client is not a consumer under Article 3(a) of Legislative Decree 206/2005, shall fall under the exclusive jurisdiction of the Court of Reggio Emilia. Pursuant to Articles 1341 and 1342 of the Civil Code, I declare that I have read and expressly accept clauses: 1), 2), 3), 4), 5), 7), 8), 9), 10), 11), 12), 13), 14), 15), 16), 17).